ARCTIC will take responsibility if one of our AIOs leaks due to a manufacturing defect.

If the Liquid Freezer damages other components as a result, we will also replace these. However, all affected components (e.g. motherboard, graphics card, CPU and of course the AIO) must first be sent to one of our service centres in Germany, USA or Hong Kong.

We will only pay for the damaged components once our specialists can prove beyond doubt that they are defective due to the manufacturing process.

You can find all of those details in our warranty conditions: https://www.arctic.de/en/support/warranty-conditions/

“If there are any defects in materials or workmanship in your Arctic product during the warranty period, Arctic will remedy these defects at its own expense by repairing or supplying new or refurbished parts. Arctic has the right to choose the means of remedying the defect. In individual cases, due to the constantly advancing technology, the repair or replacement of the product may result in disproportionate costs for Arctic. In this case, Arctic is entitled to refund the fair value of the product instead of repairing or replacing it. Arctic will calculate the fair value by taking into account the objective nature of the product. The fair value will be at least the amount of the purchase price, less 10% at the end of each year after delivery. For example, at the end of the third year after delivery, the fair value will be at least the amount of the purchase price, less 30%.“